Category Archives: Uncategorized

How eMusic rips everyone off for 1.4% but actually more

First, despite my complaining about their still-broken login page, I really do like eMusic. They’ve got a ton of stuff that I can’t find normally, and they way in front, selling DRM-free MP3s long before the big guys. But they really are acting badly here, and I want to call them out.

Here’s how this works: you sign up for a monthly plan.

Monthly, of course, means “calendar month” right? If I say “once a month” you know what that means. If I set up a monthly reminder — for something like, say, downloading my eMusic quota — that means once a month on, say, the 5th, I get a note to go make sure I get my music.

If you surveyed 100 people about what monthly means, all 100 would say a calendar month.


Not at eMusic
.

Q: How does the eMusic subscription work?
A: Our subscription program is simple. For each 30 day period you receive a fixed number of downloads for one low price. Every 30 days your account is refreshed with the appropriate number of downloads. Downloads do not rollover from one period to the next.

30-day period. That’s… odd. Can that be right? It is:

Q: When will my downloads refresh?
A: Your downloads refresh every thirty days at the same time of day that you signed up. This means that your downloads may refresh on a different day each month. To find out when your downloads will refresh go to the Your Account page and look in the Download Summary area.

What happens here is that… say your subscription starts on Jan 1. You’ve got 30 days. Jan 31, your next period starts…. and expires in March. Through the course of the year, it’ll slip back and forth a little, and there’s no notification that your account’s refreshed its quota or that your downloads are about to expire.

eMusic profits in two ways: first and most obviously, instead of 12 monthly fees, they get thirteen in on a calendar year: 12 and the fractional. Or you can say they’re charging you overall for 5 days they shouldn’t — which amounts to a 1.4% hidden charge from the expectation they set in the signup and plan material and the actual implementation.

But moreover, by varying the dates, they get to catch late customers, like me, flat-footed and get a month of revenue where I don’t download anything because I logged in on the 5th to find out my 30d expired the month before. That’s 100% profit and one frustrated customer. That’s crazy! I wonder how many free months they manage to net over a year that way — it’s got to be substantial.

The obvious fix there is to either set up a recurring 30-day reminder, which is annoying and counter to the definition of the plan, or to make sure I check during the middle of the cycle, every cycle, to make sure the date variation doesn’t change up on me.

More than that, though, I’m really disappointed in them. Wasn’t there anyone there who said “hey, we’re setting customers up for frustration and confusion, we should really simplify this one way or the other” or “doesn’t monthly mean something different here?” It’s the revelation of a sudden disconnect between my like for eMusic, with editors I read and all the bands I like, and eMusic the business, which lifted a twenty off me because it could. That sucks.

Speaking of depreciation

I realized today while pricing out potential replacements for my dying PC (and considering seriously limping along indefinitely) that while for years I’ve resisted buying a newer car because I hate how much money they lose in value, I realized that the PC parts I’m likely to replace have lost ~85% of their value since I built this thing. If I’d bought the car I was thinking about, I’d have retained 80% of its value.

No, really, I looked it up.

Raining, pouring

My PC, which has been acting pretty stable after a period of dying a lot, died today pretty thoroughly.

So while contemplating (again) whether I should go order a replacement Mac or PC, I hooked up my beloved MacBook Pro… dead. Dead as Dillinger. I’m writing this while researching reasons the MacBook might not start up on my wife’s laptop and I’m deathly afraid I’ll go 3-3 today.

Update: My laptop’s back up. I feel 90% less dread-filled now. That was a pretty horrible two hours though. The space key, oddly, doesn’t quite work right: the correspondence between press and result is not quite 100% which is making tough typing really annoying. But at least it boots, which is more than I can say for my other box.

sverr de sveeer sveer on sveer bork bork bork

My computer is so toast. Got it running yesterday after a long while. Hooked the second monitor back up. Died. Would boot, then did a crazed dead screen display trying to load windows. Safe boot didn’t work. Single monitor, eventually got safe boot to work. Got everything running again… now I’m afraid to try again. At least one of these is semi-toast, in a troubleshooting sense beyond my capacity to understand:
– video card
– power supply
– OS

The rest of this week is going to be totally awesome, I can tell already.

WFV: Working From Vivace

I had a kind of heinous doctor’s appointment this afternoon (eliding details). After I got out, I was all knotted out with stress and whatever, but I realized I could check out the Cafe Vivace by REI on my way back… and now I’ve just finished a stunningly good latte, I’ve got work open via VPN, and I’m starting to chill out nicely.

Vivace rocks and the rest of my afternoon’s looking up.

Pair of jeans raises disturbing questions to fashion victim

When I was growing up, there was a huge status thing around Levi’s. Anything else was a huge step down in terms of respect. Wranglers? Get out of here. Lord forbid you should wear Toughskins or something. As a result, I made a royal pain in the ass of myself pestering my mom when we went back-to-school shopping, and as a result she’d watch the papers until someone ran a sale, and I’d get two pairs.

The thing I loved about them at the time beyond lowering my social visibility was that theose things were well-nigh indestructible. I spent a lot of my time running around in the woods, clambering down stream beds, and generally beating those things up, and I’d often outgrow them before they came apart (the knees, generally, or the cuffs.

As I grew older and I had to start paying for my clothes, I stopped buying them, because I wasn’t the ad-watcher my mom was, and the social acceptance went way down. But if I ever came across some ridiculous discount, I’d pounce. Better to pay more for a quality pair that lasts than burn through six pairs of cheapo brand.

Then I broke with the brand entirely when they went the Walmart route. Levi’s started to produce a down-brand crappy jean they could sell for less at Walmart, and to me, it destroyed the company: they went from being a high-quality, high-cost item I aspired to to competing with the cheap-o crap-quality clothes I didn’t like at all. Soon, they stopped producing any clothes in the US, and Levi’s became something else entirely — just the tag, and a tag that carried a significant price premium. The one time I bought them, the quality was terrible, and they were toast within months.

I stopped caring for years. I bought my jeans wherever and didn’t care. I’m unwilling to pay big money for designer jeans, I can’t find a decent source for oragnic cotton/hemp jeans or anything interesting, and my uniform for a good chunk of the year is Boring Suburban Dad:
– khaki shorts
– dark-colored T-shirt

Which, and this is another topic entirely, really annoys me. I don’t like looking lame, but I don’t know any better. I want to wear shorts in the summer, I’m sorry. How do I do that and not look like I’m about to mow the lawn or start complaining about kids today with their text messaging and their blogging?

That ties in to what happened a couple months ago: the last time I was shopping, I happened across some 501s on a huge discount — as cheap as anything else at the store. And they were the Mexican Levi’s, too. I bought a couple pairs and went through the ardous process of getting them to fit properly.

They look great. They fit, they’re comfortable, they look good — people actually compliment me on my jeans. And how I look generally on days I wear them. Even I look at myself before I go and think “Huh, I do look significantly better than normal.” This is unheard of, as I have no fashion sense at all (see above).

I maybe have five, six pieces of clothes that I’d say make me look nice, and now three of them are pairs of jeans. I’m a little disturbed.

I don’t know what to do. I have mixed feelings about the whole things, and I’m spending a lot of time pondering questions that never occurred to me not that long ago:
– Has the non-US build quality of Levi’s improved that much over the years?
– Is it worth spending a little more to get jeans I like?
– Are there even better options that don’t cost $300 a pair?
– If some well-fitting jeans make that big of a difference, are there other similar upgrades available?
– Really? I should spend some more time on how I dress?
– I can appreciably improve my appearance through clothing choices?
– How do I learn to do that?

This day in plumbing, or “Take that, compression fittings!”

I found that if you’re willing to search them out, you can find sweatable outlet valves. Now, they’re a pain in the ass, and you then have to buy the right tubes and stuff, but it meant that instead of fighting those stupid things for another couple of days, for $10/fixture or so I could break out the torch, some solder, and bam! That thing’s in place forever. Wahahahahaha!